Shopping and Return Policy – Holly Hawks Curations, LLC
1. Shopping
1.1 Ordering: By placing an order through our website, you agree to comply with our Terms and Conditions and acknowledge that you have read and understood our policies.
1.2 Product Information: We make every effort to display accurate and detailed information about our jewelry, including descriptions, images, and pricing. However, slight variations may occur, and we reserve the right to correct any errors or inaccuracies.
1.3 Availability: All products are subject to availability. If an item becomes unavailable after you place an order, we will notify you and provide options for a replacement or refund.
2. Returns and Exchanges
2.1 Return Eligibility: We offer a return and exchange policy for eligible items. To be eligible for a return or exchange, the following conditions must be met:
– The item must be in its original, unused condition.
– It must be returned within [number of days] days from the date of delivery.
– Proof of purchase must be provided.
2.2 Return Process: To initiate a return or exchange, please contact our customer service team at [customer service email] within [number of days] days of receiving your order. They will provide you with instructions on how to return the item.
2.3 Refunds: Refunds will be issued to the original payment method used for the purchase. Please allow [number of days] days for the refund to be processed after we receive the returned item.
2.4 Exchanges: If you wish to exchange an item for a different size or style, please contact our customer service team for assistance. Exchanges are subject to availability.
3. Return Shipping
3.1 Return Shipping Costs: Customers are responsible for the cost of return shipping, unless the return is due to a mistake on our part or a defective item.
3.2 Return Packaging: Please use the original packaging or a suitable alternative to protect the item during return shipping.
- Contact Information
If you have any questions or concerns about our Shopping and Return Policy, please contact us at:
Holly Hawks Curations, LLC
[Address]
[Phone Number]
[Email Address]
By placing an order through our website, you acknowledge that you have read, understood, and agreed to our Shopping and Return Policy